Spring Sale•Shop Up to 50% Off
We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Have a question about our products? Need help with an order? Want to provide feedback? We're here to help and would love to hear from you.
support@kemetcotton.com
We'll respond within 24 hours
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
Monday to Friday
9:00 AM to 5:00 PM (CET)
For faster assistance, please include your order number in your message if you're contacting us about an existing order.
Kemet Cotton is a trading name of Primeup LTD
Company No. 13470870 | Registered in England and Wales
We offer free worldwide shipping. Delivery times vary by location, typically 1-21 business days depending on your country.
We offer a 30-day return policy for unused items in original condition with tags attached.
Yes, we ship worldwide with free shipping on all orders. International orders may be subject to customs duties.
You'll receive a tracking number via email once your order ships. You can track your package on the carrier's website.
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and various local payment methods.
Please contact us immediately if you need to make changes. We'll do our best to accommodate your request.