Summer Clearance·Up to 60% Off Everything
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Have a question about our products? Need help with an order? Want to provide feedback? We're here to help and would love to hear from you.
Kemet Cotton is a trading name of Primeup LTD
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company No. 13470870 | Registered in England and Wales
This is our registered business address and not a return address. We are an online-only retailer.
Monday to Friday
8:00 AM to 6:00 PM (GMT)
For faster assistance, please include your order number in your message if you're contacting us about an existing order.
Standard shipping is free on orders over $99, or $19.95 below that. Delivery times vary by location, typically 1-21 business days depending on your country.
We offer a 30-day return policy for unused items in original condition with tags attached.
Yes, we ship worldwide, with free shipping on orders over $99. All duties and import taxes are included, so there is nothing to pay on delivery.
You'll receive a tracking number via email once your order ships. You can track your package on the carrier's website.
We accept all major credit cards, Apple Pay, Google Pay, and various local payment methods.
Please contact us immediately if you need to make changes. We'll do our best to accommodate your request.